Data We Collect

In the course of providing our industrial telemetry and equipment monitoring services, we collect data necessary for platform operation and service delivery.

• Account & Contact Data: Name, email address, company name, and phone number provided during registration or support requests.
• Technical & Telemetry Data: Information from IoT sensors and connected machinery, including vibration metrics, temperature readings, operational status, and equipment identifiers.
• Usage Data: Logs of platform interactions, API calls, dashboard usage, and diagnostic information.
• Communication Data: Correspondence via email or our support system.

Purpose of Data Processing

We process your data for specific, legitimate purposes related to our B2B service offering.

• To provide, operate, and maintain the T.G.N. Systems monitoring platform.
• To generate predictive maintenance alerts and analytical reports on industrial asset health.
• To communicate regarding service updates, security alerts, and technical support.
• To improve platform functionality, reliability, and user experience.
• To comply with legal obligations and enforce our Terms of Service.

Cookies & Tracking Technologies

Our platform uses essential and functional cookies to ensure secure operation and user session management.

Types of Cookies Used

Strictly Necessary: Session cookies for login and platform security. Performance: Cookies to analyze aggregated platform usage patterns. We do not use cookies for third-party advertising or cross-site tracking.

Data Sharing & Third Parties

We do not sell your personal or telemetry data. Data may be shared under strict conditions:

• Service Providers: With trusted partners who provide infrastructure, data storage, or analytics services under binding confidentiality agreements.
• Legal Requirements: If required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to users.

Data may be transferred to and processed in countries outside your residence, with appropriate safeguards in place.

Your Rights & Choices

You have rights regarding your personal information, subject to applicable law.

• Access & Portability: Request a copy of your personal data.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, where permissible.
• Restriction & Objection: Object to or restrict certain processing activities.
• Withdraw Consent: Withdraw consent for processing based on consent at any time.

To exercise these rights, please contact us using the details below.

Data Security & Retention

We implement technical and organizational measures designed to protect your data against unauthorized access, loss, or alteration. Telemetry data is retained for as long as necessary to provide our services, fulfill contractual obligations, and for legitimate business purposes such as analytics and compliance.

Contact for Privacy Inquiries

For questions about this policy or to exercise your privacy rights, contact our data representative:

Email: info@thegatlinburgnews.com
Phone: 951-379-5865
Address: 11273 Dale Pines

Policy Updates

This policy may be updated periodically. The "Last Updated" date will be revised accordingly. We encourage you to review this page regularly.

Last Updated: April 2024